“This past year we brought together a group of credit union professionals that periodically meets to discuss innovation, processes improvement, and ways we can make the overall credit union experience better. We called on Corlinda from Wooden Consulting to help us facilitate this new group. She has brought a wealth of applicable knowledge to these discussions and really helped maximize the effectiveness of our sessions. Corlinda does a great job of balancing a fun working environment with achieving the desired results and outcomes of our group. Her communication and professionalism in the planning and execution of these sessions has been great.”

CU Direct

- Michael Hartley, Senior Product Manager - Indirect Lending at CU Direct

“We had the pleasure of hiring Corlinda to present at a recent SW Washington Chapter of Credit Union’s Roundtable event. Because this event consisted of a lot of managers and future leaders, we were interested in finding someone who could speak to the challenges of leading through change. Her presentation, “Navigating Through Change and Coming Out on Top”  totally fit the bill. Corlinda has the unique ability to not only draw people in but also send them away with a plan for success.”

Red Canoe Credit Union

- Kelly Richter, AVP of Operations - Red Canoe Credit Union

“Just wanted to take a moment to express my appreciation to you for being a part of our conference this year. I personally enjoyed your session and I believe the participants had many great take-a ways. Your content was timely and your delivery was excellent.”

Neighbors Federal Credit Union

- Greg Inman, Senior Vice President of Retail Operations

“We can’t thank Wooden Consulting enough for the training they provided for our credit union’s sales team. We wanted to be able to move fast and light when doing sales presentations out in the field. We were also looking for a way to get trained on technology with a sales focus, and Wooden Consulting delivered. Some of the attendees of the training had never held an iPad or had only purchased them for their kids. In fact, there were a few that entered the training with a lot of doubt and skepticism. By the time training was wrapped up Corlinda had made a believer out of all of us. In fact, those who were skeptical became our biggest advocates at our credit union. Aside from the belief of our team, the biggest key to whether you think tablet integration is for you or not comes from our sales successes. We have now had several successful presentations in the field and have been able to conduct business ranging from personal, to commercial, to mortgages. We are able to get marketing materials developed and out to the field quicker and much more cost effective. The members that we work with are impressed and our employees are able to travel with so many more tools at their disposal. Wauna Federal Credit Union can’t thank Wooden Consulting enough for the professional and fun training that has given us a new way to do business.”

Wauna Federal Credit Union

- John Moore, Chief Lending Officer / VP of Lending

“Brett and Corlinda provided an energetic presentation that inspired the entire audience. They are a dynamic duo that balance each other out very well. Brett stretches our imagination of what the future can hold and Corlinda shows us how we can make this a reality within our credit union and our staff. Overall, their presentation was informative, entertaining, and really opened people’s minds on how credit unions of all sizes can create and implement their own mobile strategy.”

Members Choice Credit Union

Houston Chapter of Credit Unions

- Steve Gilman, CEO at Members Choice Credit Union and Vice President of the Houston Chapter of Credit Unions

“If you are looking to hire Wooden Consulting to fix the gaps of a traditional delivery experience, be prepared for thought leadership and change. Wooden Consulting provides technology insight along with operational and tactical support to produce winning member-engagement strategies. Brett Wooden has consulted with McGraw-Hill FCU for several years, helping develop our team’s mobile and growth strategies. He was integral in helping us launch our suite of mobile applications across the organization and led one of the most member-engaging events we’ve ever seen at MHFCU, helping members connect with emerging financial management tools. Our goal is to create financial wellness opportunities for our membership and Wooden Consulting brings together the practical application of our remote services platform with the needs of our membership.

When working with Brett and his team I can always count on innovative and creative thinking to help us achieve our growth strategies as we transcend into the future of banking and financial services.”

McGraw-Hill Federal Credit Union

- Shawn Gilfedder, CEO

“I recently contracted Corlinda to facilitate additional leadership training for our Branch Management staff. Although I had not worked directly with Corlinda, I had heard of her successes from colleagues about the coaching strategies she has developed and used. She prepared a curriculum that was relevant to our organization, strategic goals, and even incorporated our mission and values. She listened to where we were struggling and reviewed the materials that had, in the past, been delivered to management. She designed a program that would be easy to use and incorporate into the daily coaching of the branch and contact center staff. Corlinda’s training was dynamic and engaging. The participants were able to walk away with the materials, confidence in the process, and a schedule for implementation. Since the training, we have seen stronger communication between the managers and their teams and an increase in the engagement of staff. Additionally, after the training we continue to work with Corlinda to coach the managers to help them sustain what was trained. This has been invaluable because it helps them work out the kinks and really feel comfortable in transforming the training into their daily interactions.”

Rivermark Community Credit Union

- Cori Poland, Branch Operations Manager

“I worked closely with Corlinda for five years and during that time, she demonstrated the ability to lead diverse and successful teams through difficult changes that improved and enhanced the service we provide our members. She understands the importance of culture in an organization as a critical differentiator. Corlinda not only holds a high degree of creativity but also the ability to deploy it across multiple channels and departments, gaining buy-in from key stakeholders and end-users to ensure the member experience is top of mind with any initiative or project. She is a strong listener and an activator that makes those around her more effective at what they do on a daily and on-going basis.”

Unitus Community Credit Union

- Jason Werts, COO

Services

Our services will provide your credit union with clear structure, innovative solutions, and a way to feel comfortable embracing leadership development and sales and service strategies. We offer an array of speaking, training, and consulting services in the following areas: